Returns & Exchanges

At Sogno Toscano, we strive to bring the authentic taste of Italy to your kitchen; however, if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and non-perishable items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring that all gourmet products are sealed to maintain safety and quality standards.

• 3.
  Ship Items Back

  Affix the provided shipping label or use a trackable shipping service to send your package back to our distribution center for inspection.

• 4.
  Receive Refund or Credit

  Once our team verifies the condition of the returned goods, we will process a refund to your original payment method or issue a store credit within 5-7 business days.